Solutions For Your Business!

Project-Based Services

Assessment, design, testing and migration services as needed for complex engagements.

IT Support Services

We offer 24×7 support to maintain high-availability, expedite IT support resolution and reduce total support costs.

Concept Services

Evaluate, test, and validate new technologies before you invest in them. Our state-of-the-art technology lab delivers everything from innovative solution demos to customized proof of concept environments.

Cloud Solutions/AWS Billing

Design, test, deploy and migrate to your cloud-enabled future with a clear and strategic path to the right solution. We offer onboard billing with: Cloud Cost Management, Visibility, Optimization, Governance and Reserved Instance Recommendations, Platform Performance and Stability, Third party integrations.

How we work

Our IT team developed our unique Rapid Value Process (RVP) deployment methodology over decades of successfully deploying complex software solutions for leading global organizations. The RVP is a disciplined approach to project management and delivery. It ensures that we can quickly develop and implement solutions that meet your goals, on time and on budget. It takes into account hardware and software, your changing business processes, and integration to multiple host environments. It ties technical project deliverables to functional implementation, drives regular status reporting, and ensures sign-off on key deliverables. Perhaps most importantly, the process promotes effective communication among all team members. The RVP Steering Committee, comprising key project team members as well as your executive sponsors, helps to foster communication and also monitors progress, ensures that expectations are aligned, and removes obstacles hindering progress. The five RVP phases are broken down into specific steps, each designed to ensure predictable schedules and costs. Clearly defined deliverables allow the project team to monitor progress and eliminate surprises. Standard templates and project management processes provide consistency and help us to leverage best practices around the implementation and use of ROC IT solutions. At the same time, we constantly refine and improve the RVP based on new experience. The RVP is the product of decades of successful implementations with scores of global enterprise clients – applied to your unique needs.

Why choose our services

We provide our customers with a truly unlimited Fully Managed IT Support Service that includes telephone, remote and scheduled onsite support for a fixed monthly fee. We will endeavor to assist you with ALL IT related issues, including problems with 3rd party services and applications..

We believe in the value of building long-term relationships with our clients, going the extra mile to ensure that you are happy with the service we provide and the outcome of service. Over 75% of our clients have worked with us for over 5 years because we are good at what we do.

Only the best get to join our family. Our 1st line support engineers have the knowledge expected of 2nd/3rd line staff working for other IT vendors because of our high customer service expectations. Our consultants regularly assist large organisations that require an elevated skillset to complete complex IT projects.